1. INTRODUCTION

Welcome to Noble Furniture (https://noblefurniture.co.za/).

These Terms and Conditions govern the use of this Website and the purchase of products offered through the Website. By accessing, browsing, registering on, or purchasing from the Website, you agree to be bound by these Terms and Conditions.

The Website is owned and operated by Beijing Capitals (pty) LTD, registration number 2024 / 215295/07, with its principal place of business at Unit 30, Theta Business Park, 4 Amethyst Road, Area Theta City Johannesburg, South Africa, Postal code 2091.

These Terms and Conditions must be read together with our Refund and Returns Policy and Privacy Policy.

Nothing contained in these Terms and Conditions is intended to limit or exclude any rights granted to consumers under the Consumer Protection Act 68 of 2008 (“CPA”), the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”), the Protection of Personal Information Act 4 of 2013 (“POPIA”), or any other applicable South African law.

2. USE OF THE WEBSITE

By using this Website, you confirm that you are legally capable of entering into a binding agreement.

You agree to use the Website only for lawful purposes and not to engage in any activity that may damage, interfere with, or compromise the operation or security of the Website.

We reserve the right to suspend or terminate access to the Website where we reasonably believe that a user has engaged in fraudulent, unlawful, abusive, or otherwise prohibited conduct.

3. PRODUCT INFORMATION

We take reasonable steps to ensure that product descriptions, specifications, images, dimensions, colours, and other information displayed on the Website are accurate.

However, actual product colours may vary slightly due to screen settings, lighting, manufacturing variations, or other factors.

Product images may include accessories or decorative items for illustrative purposes that are not included with the product. Customers should carefully review the product description to determine exactly what is included.

Where an error or omission affects an order, we will deal with the matter fairly and in accordance with applicable South African law.

4. PRICING

All prices displayed on the Website are quoted in South African Rand (ZAR).

Where applicable, prices include Value Added Tax (VAT).

Delivery charges and any other applicable costs will be displayed before the customer completes the purchase.

We reserve the right to change prices at any time. However, price changes will not affect orders that have already been validly concluded, except where permitted by law.

5. ORDERS

Placing an order through the Website constitutes an offer by the customer to purchase the selected products.

An order is subject to acceptance, payment verification, product availability, and fraud-prevention checks.

We reserve the right to refuse or cancel an order where there is a reasonable and lawful basis to do so, including suspected fraud, payment failure, stock unavailability, or a material and obvious pricing or product information error.

Where an order is cancelled after payment has been received, any refund legally due to the customer will be processed in accordance with our Refund and Returns Policy and applicable law.

6. PAYMENT

Payment must be made using one of the payment methods available on the Website.

Customers are responsible for ensuring that the information supplied during payment and checkout is complete and accurate.

Orders may only be processed or dispatched once payment has been successfully confirmed, unless another payment arrangement has been expressly agreed upon.

7. PRODUCT AVAILABILITY

All products are subject to availability.

Although we take reasonable measures to maintain accurate stock information, a product may become unavailable after an order has been placed.

If we cannot fulfil an order due to stock unavailability, we will notify the customer and provide the remedies required under applicable law, which may include a refund.

8. DELIVERY

We deliver to areas specified on the Website or during the checkout process.

Estimated delivery periods are provided in good faith and may vary depending on the customer’s location, product availability, courier operations, public holidays, weather conditions, or circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate delivery information.

Where a delivery is delayed, lost, damaged, or otherwise affected, we will handle the matter in accordance with applicable consumer law.

Risk relating to goods will pass as provided for under applicable South African law.

9. INSPECTION OF DELIVERIES

Customers are encouraged to inspect products as soon as reasonably possible after delivery.

If a product is damaged, defective, incorrect, or incomplete, the customer should contact us as soon as reasonably possible and provide the order number, details of the issue, and photographs where appropriate.

Failure to immediately report an issue does not remove any statutory rights that the customer may have under the CPA or other applicable legislation.

10. RETURNS, REFUNDS AND WARRANTIES

Returns, refunds, exchanges, defective products, and warranties are governed by our Refund and Returns Policy and applicable South African law.

Nothing in these Terms and Conditions limits the consumer’s rights under sections 55 and 56 of the CPA or any other applicable provision of law.

11. WARRANTIES

Products supplied through the Website are subject to warranties required by applicable law.

Certain products may also carry additional manufacturer or supplier warranties.

Additional warranties do not replace or reduce any rights that consumers have under the CPA.

12. PROMOTIONS AND DISCOUNTS

Promotions, discount codes, competitions, and special offers may be subject to additional terms and conditions.

Unless otherwise stated, promotions cannot be exchanged for cash.

We reserve the right to withdraw or amend promotions where reasonably necessary, subject to applicable law.

13. CUSTOMER ACCOUNTS

Customers may be required to create an account to access certain Website features.

Customers are responsible for maintaining the confidentiality of their login credentials and for notifying us if they reasonably suspect unauthorised access to their account.

14. INTELLECTUAL PROPERTY

All Website content, including text, graphics, logos, designs, images, and other material, is owned by or licensed to Beijing Capitals (pty) LTD, unless otherwise stated.

Website content may not be copied, reproduced, distributed, or commercially exploited without prior written permission, except where permitted by law.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, we will not be liable for losses arising from circumstances beyond our reasonable control or from the unlawful or improper use of the Website.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by the CPA or any other applicable South African law.

16. FRAUD AND UNAUTHORISED TRANSACTIONS

We reserve the right to conduct reasonable verification and fraud-prevention checks.

Orders reasonably suspected of being fraudulent or unauthorised may be suspended or cancelled, subject to applicable law.

Suspected unlawful conduct may be reported to the relevant authorities.

17. COMPLAINTS

Customers may submit complaints to:

Email: info@noblefurniture.co.za

Telephone/WhatsApp: +27 65 538 2508

We will take reasonable steps to investigate and respond to complaints fairly and within a reasonable period.

Consumers may also exercise any rights available to them through appropriate consumer protection bodies or dispute-resolution mechanisms.

18. CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time to reflect changes to our operations, Website, products, or applicable laws.

The version published on the Website at the relevant time will apply, subject to applicable law.

19. GOVERNING LAW

These Terms and Conditions are governed by the laws of the Republic of South Africa.

20. CONTACT INFORMATION

Registered Company Name: Beijing Capitals (pty) LTD

Registration Number: 2024 / 215295/07

Business Address: Unit 30, Theta Business Park, 4 Amethyst Road, Area Theta City, Johannesburg, South Africa, Postal code 2091

Email Address: info@noblefurniture.co.za

Telephone Number: +27 65 538 2508

Website: https://noblefurniture.co.za/